This policy applies to all Kendyl Travels group trips and retreats, operated by Life Half Full, LLC. By booking a trip, you agree to the following terms:
1. Cancellation Policy
Travelers may cancel their trip at any time; however, cancellation fees apply based on the timing of cancellation:
- More than 150 days before departure: 100% refund minus the $500 nonrefundable deposit.
- 120–150 days before departure: 50% refund minus the $500 nonrefundable deposit.
- Less than 120 days before departure: No refund will be issued.
2. Refund Policy
- Deposits: A $500 deposit is nonrefundable but may be transferred to another traveler if the trip is sold out and a replacement is found (see Section 4).
- Refund Method: Refunds are issued to the original form of payment.
- Nonrefundable Costs: The $500 deposit is always nonrefundable.
- No administrative fees are deducted from refunds, except in the case of transfers as outlined in Section 4.
3. Deposit & Payment Structure
- A $500 deposit is required to secure a spot.
- Payment plans may be available depending on the trip.
Payment Enrollment Requirement: All travelers must enroll in a payment plan or pay in full within 60 days of registering for the trip. Failure to begin payments within this timeframe will result in forfeiting your spot with no refund.
Final Payment Requirement: All trip payments must be completed 100 days prior to departure.
If full payment is not received by this deadline, you will forfeit your spot without refund, and your space may be offered to someone on the waitlist.
Missed Payments: If a traveler misses a payment, they will be contacted and given 10 business days to rectify the issue. If payment is not received within this period, their spot will be forfeited without a refund.
4. Transferability & Rebooking
- Travelers may transfer their booking to another person if the trip is sold out and a replacement traveler is secured.
- IF a replacement is found at least 120 days in advance, the original traveler will receive a refund equal to their total payment, minus a 15% fee. IF a replacement is found less than 120 days from departure, the original traveler will receive a refund equal to their total payment minus their $500 nonrefundable deposit and minus a 15% fee.
- This fee covers payment processing costs on both the original and replacement transactions, as well as any fees charged by our trip partners to process the name change or transfer.
- This 15% fee applies regardless of how close to departure the transfer occurs.
- No credits are offered for future trips.
5. Cancellation by Kendyl Travels
If Kendyl Travels (Life Half Full, LLC) cancels a trip for any reason, all travelers will receive a full refund, including deposits. We do not offer credits for future trips in these cases. If a partner cancels a trip, who operates a Kendyl Travels group trip, refunds are at the discretion of the company.
6. Travel Insurance & Force Majeure
- Travel Insurance is Required: All travelers must provide proof of travel insurance before attending a trip.
- Force Majeure: In cases of unforeseen circumstances (e.g., natural disasters, pandemics, government restrictions), Kendyl Travels will work with vendors and service providers to issue refunds where possible. However, refunds are not guaranteed, as certain trip expenses may be nonrefundable. Travelers are responsible for claiming losses through their travel insurance provider.
7. No-Show & Late Arrival Policy
- Travelers who fail to show up or arrive late will forfeit their trip payments. No refunds will be issued.
This Cancellation & Refund Policy may be changed or updated at any time. By booking a trip, you acknowledge and agree to the version of the policy in effect at the time of your payment.