This policy applies to all Kendyl Travels group trips and retreats, operated by Life Half Full, LLC. By booking a trip, you agree to the following terms:
1. Cancellation Policy
Travelers may cancel their trip at any time; however, cancellation fees apply based on the timing of cancellation:
- More than 150 days before departure: 100% refund minus the $500 nonrefundable deposit.
- 120–150 days before departure: 50% refund minus the $500 nonrefundable deposit.
- Less than 90 days before departure: No refund will be issued.
2. Refund Policy
- Deposits: A $500 deposit is nonrefundable but may be transferred to another traveler if the trip is sold out and a replacement is found.
- Refund Method: Refunds are issued to the original form of payment.
- Nonrefundable Costs: The $500 deposit is always nonrefundable.
- No administrative fees are deducted from refunds.
3. Deposit & Payment Structure
- A $500 deposit is required to secure a spot.
- Payment plans may be available depending on the trip.
- Missed Payments: If a traveler misses a payment, they will be contacted and given 10 business days to rectify the issue. If payment is not received within this period, their spot will be forfeited without a refund.
4. Transferability & Rebooking
- Travelers may transfer their booking to another person only if the trip is sold out. If a replacement is found, the traveler will receive a 100% refund.
- No credits are offered for future trips.
5. Cancellation by Kendyl Travels
If Kendyl Travels (Life Half Full, LLC) cancels a trip for any reason, all travelers will receive a full refund, including deposits. We do not offer credits for future trips in these cases.
6. Travel Insurance & Force Majeure
- Travel Insurance is Required: All travelers must provide proof of travel insurance before attending a trip.
- Force Majeure: In cases of unforeseen circumstances (e.g., natural disasters, pandemics, government restrictions), Kendyl Travels will work with vendors and service providers to issue refunds where possible. However, refunds are not guaranteed, as certain trip expenses may be nonrefundable. Travelers are responsible for claiming losses through their travel insurance provider.
7. No-Show & Late Arrival Policy
- Travelers who fail to show up or arrive late will forfeit their trip payments. No refunds will be issued.
By booking a trip with Kendyl Travels, you acknowledge and agree to this Cancellation & Refund Policy.